Meet Our Team

Contact Us

Our team is composed of highly qualified and experienced personnel from Harrison School of Pharmacy (HSOP) and Alabama Department of Senior Services. We strive to improve Medicare beneficiaries’ access to community resources so they can make informed decisions about their own care and improve their quality of life.

For general questions about the Medicare Outreach Program and the C.A.R.E.S. Pharmacy Network, please contact Dr. Westrick at or 334-844-8314. 

HSOP Collaborators

Salisa C Westrick, PhD

Study Principal Investigator

Professor and Department Head of Health Outcomes Research and Policy
Harrison School of Pharmacy, Auburn University, AL

Phone: 334-844-8314

Salisa’s research goal is to enhance pharmacy operations and facilitate adoption of patient care services through implementation science. She has been involved with the Medicare Outreach Program to provide assistance to Medicare beneficiaries in Part D plan selection for several years. This C.A.R.E.S. program bridges her research program related to pharmacy-based patient care services and her interest in assisting Medicare population, especially those who are underserved.

You can read Salisa's full bio by clicking HERE

Ritu Shah, M.S.

Ms. Shah is a Graduate Research Assistant and Doctoral student of Health Outcomes Research and Policy. She has earned a M.S. degree in Health Outcomes Research and Bachelor's in Pharmaceutical Sciences.

ADSS Collaborators

Jan Neal, J.D.

Ms. Neal is an elder law attorney and proprietor of Jan Neal Law Firm, LLC. The South Central Alabama Development Commission (SCADC) contracts with Jan Neal Law Firm, LLC to provide SHIP services. 

Dawn Glascock

Ms. Glascock is a State Health Insurance Assistance Coordinator at Jan Neal Law Firm, LLC. She serves as the State Project Coordinator for the HSOP Medicare Outreach Program, in collaboration with Dr. Westrick. 

Sharon Jalieba

Ms. Jalieba is is the State SHIP Director at Alabama Department of Senior Services (ADSS). 

Misty Barnes, M.S.

Ms. Barnes is is the State ADRC/MIPPA Coordinator at Alabama Department of Senior Services (ADSS).